TECHNOR - Privacy Policy
Privacy. Your Data. Your Trust.
This Privacy Policy applies to the sites and apps where it appears.
This Policy describes how we treat personal information we collect both online and offline. This includes on our websites or in our apps. It also includes in phone or email interactions you have with us.
Our Privacy Notice has been designed with you in mind. How the notice applies to you will depend on the way in which you interact with us. For example, if you:
1. purchase a software from us, we will use the information you provide us to fulfill our obligations to you in delivering that software, service, and, where permitted, keep you up to date about news and updates that may be of interest to you; and
2. when you browse our sites, we use cookies to tailor your experience and hopefully provide you with a seamless experience.
Your choices and rights under each scenario are explained in more detail below. Scroll down to read the full policy.
What Information We Have & Where We Get It
Contact and billing information. When you buy software from us, we will collect your contact and billing information, such as your name, street address, zip code, email.
Demographic information. We might collect information like your age range, race, or gender, or information about products you like or you buy. We might collect this as part of a survey, for example.
Other information. If you use our website or apps, we may collect information about the browser and device you're using, your IP address, your location, the site you came from, the site you visit when you leave us, and how you used or didn't use our site or app. We may collect this using technology such as GPS and Wi-Fi.
We collect information in different ways.
We collect information directly from you. For example, if you buy our software or register for a promotion. We also collect information if you post a comment on our websites or ask us a question.
We collect information from you passively. We use tracking tools like browser cookies and web beacons.
We get information about you from third parties. For example, if you use a social media feature within our websites or apps or post to a social media platform, the social media site may give us some information about you.
How We Use Your Information & Why
How We Use Your Information & Why
We use information to provide you with products and services. We use your information to process your order and provide you with customer support. This includes sending you emails about your account or a software purchase. We might also contact you about this policy or our website terms.
We use information to respond to your requests or questions. For example, we might use your information to confirm your registration for a software or support. You may give us your friend's information, for example via our referral service to tell a friend about our website or to purchase a gift. We will only use your friend's information to provide services you requested. Your friend may contact us at privacy@technor.ca to ask us to delete their information.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We may use your information to conduct market research and analysis to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We use information to protect our company, our customers, or our websites. This includes to detect or prevent unlawful behavior.
We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy software from us we'll enroll you in our newsletter.
We use information as otherwise permitted by law or as we may notify you. We keep your information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and otherwise required by law.
Who We Share Your Data With & Why
We may share information with third parties.
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our IT infrastructure or who fulfill your purchases. Some vendors may be located outside of Canada.
We will share information with third parties who sell products or services to you. We will disclose your information to a software buyer or seller for order fulfillment purposes if you buy or sell software via our resale platform, or with a third party who provides you with software merchandise, for example.
We will share information with our business partners. This includes a third party who provides an event such as the artist, promoter or team, or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies, which may include sending you marketing communications. You should read those polices to learn how they treat your information.
We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share information if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
Your Choices & Rights
You have certain choices about how we use your information.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, emailus at support@technor.ca or follow the instructions in any marketing email you get from us. It may take about ten days to process your request. Even if you opt out of getting marketing emails, we will still be sure to send you transactional messages. For example, we may still contact you about your orders.
You can modify information you have given us. To correct or delete information or update account settings, email us at support@technor.ca with the requested changes. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days.
We use common tracking technologies. We or our vendors use several common tracking tools. These may include browser cookies. We may also use web beacons and similar technologies. We use these tools:
- To recognize new or past customers.
- To store your password if you are registered on our sites.
- To improve our website.
- To serve you with advertising content in which we think you will be interested. To do so, we or our business partners may observe your behaviors over time on this website and across third party websites. We may also collect information about your browsing history.
- To better understand the interests of our customers and our website visitors.
You can control tracking tools. Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. If you block cookies on your browser, certain features on our sites may not work.
Some ads may be served based on tracking. We may work with online advertising companies to show you relevant and useful ads. This may include ads served on our own websites or apps. This may also include our ads served on other companies' sites. These ads may be based on information collected by us or third parties (for example, when you register for a site). These ads may also be based on your activities on our websites or on third party sites. This second type of advertising is called "interest-based advertising" or "online behavioral advertising." These ads might be served on websites or apps. They might also be served in emails. We might serve these ads, or third parties might serve ads. They might be about our other products or other companies' products.
Our sites and apps are not intended for children.
Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at privacy@technor.ca
Looking After Your Information
We use standard security measures.
We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. If you think that an unauthorized account has been created using your name, contact us at support@technor.ca.
We store information both in and outside of Canada.
You understand and agree that we may transfer your information to the United States. This site is subject to Canadian laws, which may not afford the same level of protection of those in your country.
We may link to third party sites or services we don't control.
If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites. Our site may also serve third-party content that contains their own cookies or tracking technologies. To learn more, click here. We do not control the use of those technologies.